Shopify POS support: deployment + training

◎ Who is this support for?

• Brands opening their first store or a pop-up.
• Networks that want to standardize their checkout, procedures, and employee permissions.
• Shopify merchants who want true omnichannel (unified stock, unified customers, in-store returns).

◎ What we need before starting

• Shopify admin access + list of locations (stores, warehouses).
• Stock rules: single stock or by location, transfers, inventories.
• Return/exchange policy and discount rules.
• List of planned hardware (iPad / printer / payment terminal, etc.).

◎ LobsTTer: OFFER 1 – COMPLETE SHOPIFY POS

◈ 1. Shopify POS Installation & Configuration

Complete Shopify POS installation
Connection to the existing Shopify store
Verification of Shopify plan compatibility

◈ 2. Location Settings

Creation and configuration of POS locations
Linking in-store / online stock
Stock management by point of sale

◈ 3. Employee Management

Creation of POS employee accounts
Assignment of roles and permissions
Secure access (PIN codes)

◈ 4. In-store Customer Integration

Import of existing customers (if available)
Synchronization of in-store / online customers
Configuration of customer creation from POS

◈ 5. Physical Store Setup

Configuration of payment methods
Receipt configuration (email / paper)
Complete real-world order testing

◈ 6. POS Hardware Installation

Epson receipt printer connection
Receipt design
Socket payment terminal connection
Print and payment testing

◈ 7. Physical Gift Cards

Creation and configuration of Shopify gift cards
Activation for in-store use
Purchase and in-store redemption testing

◈ 8. POS Loyalty Program

Loyalty program setup
Configuration of points earning and redemption
Complete customer and salesperson side testing

◈ 9. Post Installation

Provision of 2x 1-hour video calls to support remote teams after installation
for any questions

◈ Pricing

Via video call: €2250 excl. VAT
On-site: €3000 excl. VAT + transport and accommodation extra

◎ LobsTTer: OFFER 2 – SHOPIFY POS TRAINING

Shopify POS training (2h with 30-45 min Q&A) €200 excl. VAT

Getting started with the POS interface
Checkout (products, discounts, returns)
Customer management at checkout
Using gift cards & loyalty
Stock management from the POS
Best practices in store

Training available:
Via video call
Or directly in-store

Shopify POS Documentation
Personalized PDF guide
Step-by-step procedures (checkout, returns, cash closing)
Tips & common mistakes to avoid

Support usable by new employees

◎ What this offer includes and does not include

• Included: POS settings, locations, roles, procedures, tests, training (if Offer 2), documentation (if Offer 2).
• Not included: hardware purchase, Shopify subscriptions and paid options (e.g., POS Pro if required), loyalty app licenses if you choose a third-party app, transport/accommodation costs (if on-site intervention).

◎ Common Risks (and how we avoid them)

• Inconsistent stock between store and online: we lock down locations, allocation rules, and test real scenarios (sale, return, exchange, transfer).
• Overly broad employee permissions: we structure roles, permissions, and PIN codes, then validate with your managers.
• Uncontrolled returns/exchanges: we document a simple procedure, usable by rotating teams.
• Incompatible hardware: we validate your hardware list and test printing and payment before opening.