Introduction
The process of replatforming, i.e. migrating an online store from one E-commerce platform to another, is a delicate operation that requires careful planning. If you're planning to migrate from the Oxatis platform to Shopify, choosing the right agency is essential to ensure a smooth transition. This case study provides a detailed guide to the criteria you need to consider when choosing a Shopify agency agency specialized in replatforming from Oxatis.
Technical expertise and experience in replatforming
1. Has the agency already carried out similar migrations from Oxatis?
Make sure the agency has already migrated from Oxatis or similar platforms. Ask for case studies or testimonials from companies that have successfully migrated with their help. For example, an agency that has migrated a store with over 10,000 SKUs or complex ERP configurations will probably have the skills needed to manage your project.
2. Can the agency manage data compatibility between Oxatis and Shopify?
One of the major challenges in replatforming is data management. The agency must be able to efficiently transfer complex data such as order histories, customer accounts and stock information. A good indicator of competence is the agency's ability to use advanced migration tools and to work with developers specialized in adapting scripts to manage these transfers.
Services for a complete migration
3. Can the agency recreate the specific functionalities of your Oxatis store on Shopify?
It's crucial that the agency has the ability to recreate the specific functionality of your Oxatis store on Shopify. Some stores on Oxatis may have unique customizations, ERP or CRM integrations, or custom inventory management tools. The agency needs to be able to replicate these features on Shopify, or offer better alternatives.
4. Does the agency optimize the user experience and design when migrating to Shopify?
Replatforming isn't just about technical migration. It's also an opportunity to rethink the user experience (UX) and optimize the design of your online store. A good Shopify agency will support you in redesigning your store so that it's better adapted to Shopify, while remaining true to your brand.
Post-migration support and training
5. Does the agency offer ongoing technical support after migration to Shopify?
Ongoing technical support is essential, especially in the first few weeks after migration. You need to make sure that the agency offers a help desk to deal quickly with any technical problems that may arise. Ask whether the agency offers support packages, maintenance contracts or direct access to developers for emergencies.
6. Does the agency offer training to master Shopify after migration?
The transition to Shopify can be a challenge for your team if they are not familiar with the platform. Make sure the agency offers training sessions tailored to your teams: training for in-house developers, marketing staff, and order managers. This includes webinars, how-to guides, or live sessions to ensure that everyone is comfortable with new features and processes.
Pricing and return on investment
7. Does the agency offer a transparent pricing structure for migration from Oxatis to Shopify?
A good agency will provide you with a clear and transparent pricing structure, detailing all costs associated with the migration. Beware of vague quotes or hidden costs. Transparent pricing is a sign of professionalism and experience. Fees can include the cost of data migration, custom development, API integration, and site design.
8. Does the agency offer ROI analysis after migration to Shopify?
Migrating to Shopify can result in significant gains in terms of store performance, increased sales, and reduced technical costs. A good agency should be able to provide you with an analysis of the expected return on investment, comparing the maintenance and operating costs of Oxatis with Shopify.
Conclusion
Choosing the right Shopify agency for replatforming from Oxatis is a key decision for the success of your E-commerce project. It's important to consider the agency's technical expertise, the services it offers for a complete migration, post-migration support, as well as costs and return on investment. Take the time to compare several agencies, analyze their case studies, and ask for recommendations before making your choice. With the right agency, migration to Shopify can represent a major growth opportunity for your business.
