How to get help on Shopify?
On Shopify, help can be obtained in various ways, including documentation and now artificial intelligence. Available via chat on the Shopify website, it allows you to get many answers to your questions. There is no phone contact in France, unless you have already subscribed to a Shopify Plus plan.
How to send an email to Shopify?
Contact Shopify by email or Shopify Chat contact?
Similarly, to contact Shopify by email, you must have already opened a Shopify store, but the easiest option remains using the Shopify chat for contact.
Is there a contact for Shopify Payments?
As with the previous points, unfortunately there is no specific contact point for Shopify Payments. You have to go through email support or chat, as with all other questions.
Conclusion on Shopify France support
Contacting a Shopify advisor before starting your project or while your site is under construction is therefore not really possible, which is understandable given the importance of e-commerce and the number of people who want information. It would be impossible to have enough advisors, so we recommend contacting experts within Shopify agencies.
