What's new on Shopify?

Ludovic Mariault Updated on Apr 1, 2026

1. Bank Memos Now Accessible for Disputes

Date: March 2, 2026
Analysis: Merchants can view and download documents provided by the buyer's bank explaining the reason for a dispute.
Merchant Example: In case of a dispute, the merchant analyzes the bank memo to understand the decision and strengthen their evidence for future disputes.
Customer Example: The customer benefits from a transparent resolution process, with official communication from their bank.

Date: March 2, 2026
Analysis: Integration of FedEx International Connect Plus with DDP (Delivered Duty Paid) support in 195 countries.
Merchant Example: The merchant prints FedEx labels directly from the Shopify admin, with full tracking and duty management included.
Customer Example: The customer receives their package within 2 to 5 business days and tracks their shipment at every step, with no unexpected fees.

Date: March 2, 2026
Analysis: Allows the addition of shipping fees to a cart created via a payment link (quick sale).
Merchant Example: After an exchange on Instagram, the seller sends a payment link that already includes shipping costs. Once paid, the order automatically appears in the "Orders" tab.
Customer Example: The customer receives a link via SMS, enters their address, and pays in a single step, with delivery integrated.

Date: March 2, 2026
Analysis: New counter device connecting POS tablets to hardware (card readers, printers) via wired USB for a more stable connection than Bluetooth.
Merchant Example: In a busy cafe, the POS hardware remains connected all day without interruptions due to Bluetooth disconnections.
Customer Example: Checkout is fast and without waiting, improving the in-store experience.

Date: March 3, 2026
Analysis: Mexican merchants can use Shopify Payments to accept payments and receive their payouts directly, without using a third-party solution.
Merchant Example: A store in Mexico centralizes payments, refunds, and accounting tracking directly within the Shopify interface, simplifying its financial management.
Customer Example: The customer benefits from a smooth and secure payment experience, adapted to local payment methods.

Date: March 3, 2026
Analysis: Automatically adjusts international prices by incorporating customs duties, taxes, currency conversion fees, and official merchant fees to preserve margin.
Merchant Example: A US-based merchant sells to Japan. The system calculates a price in yen that already includes taxes and import fees, ensuring profitability equivalent to a domestic sale.
Customer Example: A Japanese customer sees a clear and transparent final price. There are no surprises with additional fees upon delivery.

Date: March 9, 2026
Analysis: Shopify improves the presentation of line items in orders and returns to make prices, discounts, and fees more readable.
Merchant Example: A customer service team processing hundreds of orders a day immediately identifies applied discounts and fees.
Customer Example: Invoices and order confirmations become clearer and more transparent.

Date: March 10, 2026
Analysis: Shopify Flow now allows adding explanatory notes to workflows to document their logic and dependencies.
Merchant Example: An automation that assigns a VIP tag to certain customers is documented so that the entire team understands its logic.
Customer Example: Better managed automations ensure a more consistent experience (emails, promotions, customer service).

Date: March 10, 2026
Analysis: Shopify can now combine multiple inventories to fulfill a store pickup order.
Merchant Example: If a store does not have all products, Shopify automatically arranges transfers from other locations.
Customer Example: The customer can pick up their order even if the products come from multiple inventories.

Date: March 11, 2026
Analysis: The "Sign in with Shop" button now allows visitors to sign up for forms with one click, even without a discount.
Merchant Example: A store significantly increases newsletter sign-ups thanks to instant login.
Customer Example: Registration is done without manually entering information.

Date: March 11, 2026
Analysis: Shopify launches SimGym, a tool for simulating buyers using artificial intelligence to evaluate the effectiveness of a theme or navigation.
Merchant Example: Before a redesign, the merchant compares two themes and chooses the one that generates the most cart additions.
Customer Example: Visitors benefit from a more optimized and intuitive store.